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IX Web is considered to be one of the top 10 web hosting companies currently working in the web hosting industry. Altogether they host more than 490,000 websites which gives them a little more than 1% of the overall websites hosted in the United States. Furthermore, they also run and maintain a sister web hosting company called HostExcellence which offers the same exact features as well as pricing to themselves.
Price and Cost Effectiveness
IX Web has plans that start as low as $4.95 each month which is considered by many to be a great value when comparing cost to features. Furthermore, when you choose to host your website through IX Web, you have the option between either Linux or Windows which is one thing some of the other web hosting providers do not offer. When you choose to go with their Linux plan you can expect to pay $4.95 per month to receive unlimited storage space and bandwidth. Furthermore you also have the ability to host an unlimited amount of websites as well. The Windows option is only available in two of their 3 plans and costs $2.00 - $2.50 extra.
Reliability
Offering some great performance measurements IX Web may have a bit of an unsteady performance during the heavy traffic times, but has very little downtime. However, when you take the time to factor in the number of websites that IX Web hosts on a regular basis you can easily see the room for the possibility of downtime. This is most likely due to often over crowding of the servers as a result of their unlimited package which allows a client to host as many websites as they wish.
Customer Relations
When it comes to customer relations, IX Web offers a 24 hour phone support line which is toll-free only in the U.S. but at the same time they also support chat as well as the standardized ticketing system. However when it comes to the phone line expect to wait for the phone to be answered because when you have almost a half of a million websites during peak hours you can expect to wait upwards of a half hour. However, it is in the support tickets where you get the fastest responses.
Control Pane: H-Sphere
Unlike the vast majority of web hosts in the same price bracket, IX Web does not use the traditional CPanel, but rather they are using the H-Sphere control panel. While not as popular as the CPanel system it is fairly simple as well as straightforward to use and offers many features that nay control panel should have. IX Web also offers firewall protection; website templates as well as spam filtering that all come with the standard package. On top of this, the also offer free domain registering on all of heir packages.
Conclusion
All in all, IX Web is a top-notch web host provider that still has a couple things they need to work on especially in the case of overcrowding of servers and the ability to pick up the phone and handle the influx of calls coming from nearly a half of a million websites. With that said, IX Web also has very competitive prices but their choice in control panels lack the many added features they could get simply from switching to CPanel.
Tag: hosting reviews
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